Terms of Service

Effective Date: May 16, 2026

These Terms of Service ("Terms") constitute a legally binding agreement between you, whether personally or on behalf of an entity ("Customer," "User," "you," or "your"), and HubCRM.us ("HubCRM," "Company," "we," "our," or "us") governing your access to and use of the HubCRM.us website, software platform, and related services (collectively, the "Service").

By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms.

1. Scope of Service

HubCRM.us is a customer relationship management (CRM) and business operations platform designed to help businesses manage contacts, customers, projects, tasks, communications, invoices, internal workflows, and related business operations.

IMPORTANT: HubCRM.us is NOT a lead generation, marketing, advertising, or customer acquisition service. We do not provide, sell, guarantee, or distribute leads, prospects, customers, or revenue opportunities.

You are solely responsible for obtaining, managing, and maintaining your own customers and business operations.

2. User Accounts

To access certain features of the Service, you may be required to create an account.

You agree to provide accurate, current, and complete information and to keep such information updated.

You are solely responsible for:

Maintaining the confidentiality of account credentials.
Restricting access to your account and devices.
All activities occurring under your account.
Any actions taken by authorized or unauthorized users using your credentials.

We reserve the right to suspend or terminate accounts that violate these Terms or present security, operational, or legal risks.

3. Customer Data

You retain ownership of the business and customer data you upload or enter into the Service ("Customer Data").

You grant HubCRM.us a limited, non-exclusive license to host, store, process, transmit, and display Customer Data solely as necessary to provide and maintain the Service.

You are solely responsible for:

The legality and accuracy of Customer Data.
Obtaining necessary permissions and consents.
Maintaining independent backups of critical business data.
Compliance with applicable privacy and data protection laws.

4. Subscription and Billing

Subscription fees are billed in advance on a recurring basis unless otherwise stated.

Payments are processed through third-party payment providers, including Stripe.

You authorize us to charge your selected payment method for all applicable subscription fees, taxes, and related charges.

Failure to pay fees when due may result in suspension or termination of access to the Service.

Unless otherwise required by law, payments are non-refundable.

5. Acceptable Use

You agree not to use the Service:

For unlawful, fraudulent, or deceptive purposes.
To upload malicious code, malware, ransomware, or harmful content.
To interfere with the security or operation of the Service.
To gain unauthorized access to systems or accounts.
To violate intellectual property, privacy, or data protection rights.

We reserve the right to investigate, suspend, or terminate accounts involved in prohibited activities.

6. Service Availability and Security

We use commercially reasonable efforts to maintain the availability and security of the Service.

However, the Service may experience interruptions, downtime, delays, vulnerabilities, cyberattacks, ransomware incidents, unauthorized access, hardware failures, software defects, maintenance events, or third-party infrastructure failures.

We do not guarantee uninterrupted, error-free, or completely secure operation of the Service.

7. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HUBCRM.US DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, SECURITY, OR AVAILABILITY.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, COMPLETELY SECURE, OR FREE OF VIRUSES, MALWARE, RANSOMWARE, OR OTHER HARMFUL COMPONENTS.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HUBCRM.US AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AFFILIATES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES.

THIS INCLUDES, WITHOUT LIMITATION, LOSS OF DATA, LOSS OF PROFITS, BUSINESS INTERRUPTION, CYBERATTACKS, RANSOMWARE INCIDENTS, ACCOUNT COMPROMISES, UNAUTHORIZED ACCESS, OR LOSS OF BUSINESS OPPORTUNITIES.

OUR TOTAL CUMULATIVE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES PAID BY YOU TO HUBCRM.US DURING THE THREE (3) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

9. Indemnification

You agree to defend, indemnify, and hold harmless HubCRM.us and its owners, affiliates, employees, contractors, and agents from and against any claims, liabilities, damages, losses, costs, or expenses, including reasonable attorneys' fees, arising out of:

Your use of the Service.
Your Customer Data.
Your violation of these Terms.
Your violation of any law or third-party rights.

10. Notice and Opportunity to Cure

Prior to initiating any legal proceeding, arbitration, or claim against HubCRM.us, you agree to first provide written notice of the dispute by email to: [email protected]

The notice must include sufficient detail regarding the nature of the dispute.

HubCRM.us shall have thirty (30) days from receipt of the notice to investigate and attempt to resolve the issue.

11. Dispute Resolution

Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in Los Angeles County, California, except where prohibited by law.

YOU WAIVE ANY RIGHT TO A JURY TRIAL AND ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS ARBITRATION.

12. Termination

We reserve the right to suspend or terminate access to the Service at any time, with or without notice, for violations of these Terms, security concerns, nonpayment, or operational reasons.

13. Changes to Terms

We may update these Terms from time to time. Updated versions will be posted on this page with a revised Effective Date.

Continued use of the Service after changes become effective constitutes acceptance of the updated Terms.

14. Contact Information

For legal inquiries or support, please contact: [email protected]