Privacy Policy

Effective Date: May 16, 2026

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At HubCRM.us ("the Company," "we," "us," or "our"), we prioritize the protection of your business and customer data. This Privacy Policy explains how we collect, use, and disclose information when you use our CRM platform.

1. Information We Collect

We collect information necessary to provide and support your HubCRM experience. We do not collect, process, or distribute third-party consumer leads. The data we collect includes:

• CRM Data: Customer, contact, project, and task information entered by your team.
• Financial Data: Invoices, payments, change orders, and expense tracking.
• Personal Identifiers: Name, email address, and account credentials.
• Business Information: Company name, project details, and operations data.
• Payment Data: All payments are processed by Stripe. We do not store credit card information on our servers.
• Technical Data: IP addresses and session cookies necessary for platform functionality.

2. How We Use Your Information

We use collected data for the following purposes:

• To provide, maintain, and secure the Service.
• To manage your account and subscription.
• To provide customer support and respond to technical inquiries.
• To comply with legal obligations and enforce our Terms of Service.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We share data only with service providers strictly necessary for our operations:

• Stripe: Payment processing and billing management.
• DigitalOcean: Encrypted cloud infrastructure and database hosting.

We may also disclose information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Data Retention

We retain your personal and business information only for as long as necessary for the purposes described in this Privacy Policy. Project and CRM data is typically retained for the duration of your active subscription. You may request deletion of your data at any time as outlined in Section 6.

5. Data Security

We implement industry-standard technical safeguards, including SSL/TLS encryption, to protect your data in transit and at rest. Please note that no method of transmission over the internet or method of electronic storage is 100% secure.

6. Your California Privacy Rights

In accordance with the California Consumer Privacy Act (CCPA), users have the right to:

• Request Access: To know what personal information we have collected about you.
• Request Deletion: To request that we delete your personal information, subject to legal exceptions.
• Opt-Out: Since we do not sell personal data, an opt-out for sale is not required.

To exercise these rights, please contact us at: [email protected].

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the revised policy on this page and updating the Effective Date.

8. Contact Us

If you have any questions about this Privacy Policy, contact us at: [email protected].